There are days in which I deal with people and have attitude that, "People are the worst!" (Mom and Jen, I know you understand.)
Then there are days in which people do stuff like this and I think, "I love people! People are awesome."
Thanks to this man I feel somewhat vindicated for the costs I incurred in Madrid, Spain due to the week I spent there without any luggage. I spent 4 months trying to get reimbursed for those costs--which they initially said they would cover--to no avail.