Welcome!
Welcome to the LiveJournal community support center. Listed below are some of the most frequent questions people ask. If you don't find what you're looking for, you can submit a support request below.

	Known Issues: If you are a paid member and service is being very slow, please try logging out and in again. There was an issue where cookies were not getting set correctly, it has since been fixed. We're sorry, support volunteers are unable to give out invite codes. If you are interested in creating a LiveJournal, you need to either know someone with an existing account, or you must create a paid account. Please continue to check back regularly, the invitation codes are a temporary solution to the massive popularity of livejournal.com. The directory and interest matching are down while they're being rewritten to be more efficient on the database. There may be times when certain pages will simply not load temporarily. We are aware of this issue and are making additional changes to our systems to further increase performance. We are also aware that Paid Users are occasionally having difficulty accessing the site. Please do not open a support request regarding these issues, as we are already aware and are working as quickly as we can. Submitting a request on these issues only serves to tie up volunteers that could be working to improve site performance to answer your request. Issues regarding paid users and outages are sometimes addressed in the paidmembers community. Please add this community to your friends list, as well as lj_maintenance, to stay updated on the latest site information. Thank you, and sorry for the inconvenience.

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Have a question?

1. Check the Known Issues in the box above.

2. Try to look up the answer yourself:
About LiveJournal	What is LiveJournal? | It's free? | Who runs it? | Terms of Service | Getting started | How to help
Site Navigation Features	Topic directory | Interests | Calendar Views | Memorable Posts
Accounts	Creating an account | Account types | Memberships | Memberships as gifts | Changing a username | Email validation | Validation errors | Directory listing | Password security | Retrieving username/password | Changing a password | Break-ins | Generating invitation codes | Payment expiration | Deleting a journal
User Pictures	User Pictures | Requesting a custom userpic
Journal Entries	Incorrect Date/Time | Page too large | Missing entries | Basic Text Effects | Posting pictures | Posting links | Posting polls | LJ-specific tags | Mood icons | Backdated entries | "Current Music" feature | "Don't auto-format" option | Editing an entry | Deleting an entry | Will you ever delete my entries?
Comments	Enabling comments | Editing/deleting comments | Comment IP logging | Banning anonymous comments | Banning a user | Banning all comments
Friends & Security Levels	Friends list | Add a Friend | Friend Groups | Who can read journal entries? | Being listed as a Friend | Who can read memorable posts?
Communities	Community Journals
Customization	Modifying a journal's appearance | Fonts | Background images | Number of entries per page | "Comments" links | Custom mood themes | Javascript issues
Client Software	For Windows | For Unix/Linux | For Mac | Other clients | Music auto-detection
Additional Features	To-Do Lists | Downloading your journal
Communications	Fast servers | Access problems | Getting email | Email problems | Changing an email address | Text Messaging
Conflicts with Other Users	Anonymous posts | Standards of decency | Hateful posts | Harrassment | Stalking | Reporting abusive users | Account suspension
Working with Other Sites	Blocking search engines from your journal | Embedding a journal into your website | Preventing LJ users from loading images off your server (for other webmasters)

3. Ask the Support Team, if you still need help:

Just fill out a Support Request form. LiveJournal's team of volunteer helpers is at work around the clock answering users' questions.

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Support Areas
Here are the three major things you can do here in the support area.

• Read the Frequently Asked Questions
  Try and solve the problem first by yourself before asking other people. You'll probably get the answer faster, too!

• Ask a question
  Is your question not in the FAQ? Click "Ask a question" and you can submit a new support request and somebody in the LiveJournal community will read it and get back to you with an answer. If they don't help you, your support request stays open until somebody does help and you confirm that your problem is solved.

• Help somebody out
  Got some extra time on your hands? Help out a LiveJournal user that has an open support request. Users that help other users out will get "support points" that will show up on your userinfo page. There are multiple reasons for helping other users out:
  • Just to be nice
  • To get points just for fun and competition

  If you're curious, check out the list of high scores, showing who helps the most.

  If you want to be notified when new support requests come in, set your notification settings.