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iPod Service
If you’re having trouble with your iPod, read the appropriate troubleshooting information above before submitting a service request.

  iPod Battery Replacement
If your iPod is more than a year old and you’re not covered by the AppleCare Protection Plan for iPod, you can send in your iPod for battery service for $99.

 
iPod Accessories
Looking for support for your iPod accessory? Get answers from the manufacturer’s website.

  iPod Manuals and Tutorials
Missing your iPod Quick Reference Guide, User’s Guide or Tutorial? If you accidentally threw one of these files away, you can download a replacement here.
iPod User’s Guide [1.3 MB]
iPod mini User’s Guide [1 MB]
iPod mini Tutorial [1 MB]
iPod mini Quick Reference Guide
[150 KB]
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iPod Software Updates
Check here for the latest updates for iPod.

iPod mini
iPod with Dock Connector
iPods without Dock Connector
Mac System Requirements
  • Mac OS X v10.1.5 or later
    (Mac OS X v10.3 or later recommended)
  • Built-in FireWire

Windows System Requirements
  • Windows 2000 with Service Pack 4 or Windows XP Home or Professional
  • PC with FireWire or USB 2.0, or a FireWire or USB 2.0 card
Community Discussions
iPod Discussions
iPod mini Discussions
iTunes Discussions
AppleCare Protection Plan for iPod
For just $59, get peace of mind for your portable digital music experience.
Share your feedback with us and help make the iPod even better.

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