I am open minded about those that are trying to kill me. It is hard trying to make a decision as to which gun to use to fight back. I am sure that when the time comes I will make up my mind. Until then I will keep an open mind on the subject. Just so there is no mistaking my position. I am a Christian, and I support Israel's right to exist, and to defend herself. I do not care what religiousbeliefss you have as long as it does not include adesiree to kill all that do not believe the same as you do. In that case, I better not see you first. Bang Bang, your dead. posted by JT_Hunter 10/21/2003 06:36:50 PM
Have you ever tried to get help with a computer issue from some off the wall company in nowhereville? Have you ever tried to get a correction on a bill from a utility company? What about the local Stop and Shop gas station ever try to get anything that is out of the ordinary? There is a lot to be said for how consumers view customer support from all types of companies. There are those organizations out there that I will continue to deal with even if their product is somewhat inferior, as long as their support is top notch. Companies that produce an excellent product, yet do not support it, I will leave behind. There are the truly great ones, you know, the ones with a great product and great support. There are places that I go too simply because the alternatives are worse, or I will put up with their lack of support because I want their product. I am a firearm's enthusiast, and from time to time, I need to contact the maker of a product with an issue. Recently I made an installation mistake while installing a B-Square scope mount on a Ruger revolver. I sheared off the screw that holds it on because I had forgotten to put in the recoil lug. Actually I had lost it, and did not install it. I called B-Square and explained my problem. They shipped to me without any cost to me, a replacement lug. I called Ruger, and they shipped to me a replacement screw, without any cost to me. No questions asked, they were just happy to help. I purchased a Remington shotgun from Bass-Pro shops last year only to find out when I got home that I had accidentally picked out one with a shorter barrel than I wanted. One phone call later, I was on my way back to Bass-Pro for a complete exchange, again without cost to me. I hate fast food, and for that matter eating out is not one of my favorite pastimes. There are however times when I must eat something and a fast food joint is the best option. The following is an example of such an adventure. Speaker: “Would you like to try one of our combo’s today?” Me: “No I would like a Big Bacon Classic sandwich with - “Would you like that in a combo?” –out tomato. Me: No, I would like a Big Bacon Classic sandwich with out tomato, and a Biggie Iced tea with – “Would you like to Biggie size that combo?” No, that would imply that I wanted a combo to begin with, and I do not. Speaker: That will be $4.98. Now I pull up to the window, pay my money, pick up my food, and when I am handed my drink it is only a large and not a Biggie sized drink. I tell the person at the window. To this I get the reply “Well that is what you were charged for”. I requested that I be given what I ordered, and not what they thought I ordered. “Well I will have to charge you extra for that”. No you are the ones that messed up my order; you can give me what I ordered. “No I can’t do that” Well Ok, I drive off, and get out my sandwich that has a damned tomato on it. Why is it that people at the drive through window can not simply “Listen” to what the customer orders? I hate Wendy’s. You never get what you order. Last year I signed up for Ancestry.com. I thought I might do some research. As so many others, I soon lost interest. Stupid me I signed up for a whole year. When the time came to cancel this subscription, I made a call to them to insure it was canceled. Me: I would like to cancel my subscription. Customer Support: That’s fine, I will give you an additional 3 months for free. Me: No I just want to cancel, as I have not used this service, and will not do so over the next three months. Customer Support: That’s OK, I will still give you three free months. Me: No. I just want this account closed right now. Customer Support: Ok sir, I will still give you the free three months at no charge to you. Me: So just what the F___ do I have to do to get this account closed right now. Customer Support: Well you don’t have to cuss at me. The three months are free and I will put them on your account. Me: You just don’t get it do you? Do you have a supervisor? Customer Support: Well I guess I can close the account for you now. Me: That’s what I asked you to do five minutes ago. I work for a large corporation on the Helpdesk. When someone calls me it is my job to help him or her with their problem. I view it as also part of my job to put on a “Happy Face” for that client. Many times this has been brought to my attention by clients. Some when they call now ask for me personally. To me I am only doing what I am paid to do. I learned a long time ago that when someone has something that is not working correctly, they are already angry. Before they pick up the phone to call they have an attitude. I try to diffuse this with a friendly joking attitude. I have people call in with problems with their mouse, and I suggest feeding the little rodent. This usually gets a chuckle. I have had some calls for really terrible problems such as a crash, and I suggest a moment of prayer. I also tend to put a bit of myself in the conversation. What I have been doing in my personal life and such. Again I will say, “I am paid to be helpful, and cheerful”. Customer support in this country is terrible, and it goes directly to the bottom line. If your support is good so will the results to your income as more people choose to do business with those they feel care about them.
I do not always agree with Rush Limbaugh, but I decided to join his 24/7 club just to show my support for him. I know what it is to try to beat an addiction. It has been 18 years that I have been a normal citizen in our society.