Home : Support

LiveJournal Support

Welcome!

Welcome to the LiveJournal community support center. Listed below are some of the most frequent questions people ask. If you don't find what you're looking for, you can submit a support request below.

Have a question?

1. Check the Known Issues in the box above.

If there's a problem affecting most of LiveJournal, everything that Support volunteers know about it will be posted in the Known Issues box.

2. Check out the FAQs to see if your answer's already there.

The Most-Requested FAQs

• How do I delete/undelete my entire journal?
• How do I use an lj-cut? What are the other LiveJournal-specific tags?
• How do I add images to my journal entries or user bio?
• How do I get validated? It says I'm currently not validated!
• How do I change what my comments links say?
• How do I control who can read my journal entries? What are security settings?
• How do I add a link to another journal or another web site in my entry?
• How many user pictures can I have?
• How do I alter the appearance of my text? How do I make text bold, italic or centered?
• How do I add a background image?

*

Or, select the category you're having trouble with:

• About LiveJournal
• Site Navigation Features
• Accounts
• Paid Accounts
• Journal Entries
• Troubleshooting
• User Picture Icons
• Comments
• Friends & Security Levels
• Communities (for members)
• Community Management (for maintainers)
• Customization
• Style System 1
• Style System 2
• Embedding (placing your journal into your home page)
• To-Do List
• Syndication (RSS)
• Client Software
• Conflicts With Other Users
• Working With External Sites

You can also read the entire FAQ.

Support Areas

Here are the three major things you can do here in the support area.

• Read the Frequently Asked Questions
  Try and solve the problem first by yourself before asking other people. You'll probably get the answer faster, too!
• Ask a question
  Is your question not in the FAQ? Click "Ask a question" and you can submit a new support request and somebody in the LiveJournal community will read it and get back to you with an answer. If they don't help you, your support request stays open until somebody does help and you confirm that your problem is solved.
• Help somebody out
  Got some extra time on your hands? Help out a LiveJournal user that has an open support request. Users that help other users out will get "support points" that will show up on your userinfo page. There are multiple reasons for helping other users out:
  • Just to be nice
  • To get points just for fun and competition

  If you're curious, check out the list of high scores, showing who helps the most.

  If you want to be notified when new support requests come in, set your notification settings.