Welcome to the LiveJournal community support center. Listed below are some of the most frequent questions people ask. If you don't find what you're looking for, you can submit a support request below.
At any time, you are welcome to check out the status page LiveJournal maintains on a separate server.
IMPORTANT INFORMATION:
Users who incorrectly answer a captcha (security code) the first time, will then subsequently receive an error that their answer is incorrect every time following. In this case, please refresh the page until a new code is displayed.
Users cannot assign a unique comment to more than one user picture simultaneously. Developers are aware of the issue and working to resolve it. It is not necessary to open a support request about this.
Many Internet Service Providers are blocking LiveJournal comment email as "spam". If you are not receiving your comment emails, please see Where are my comment notification emails? for further information, and then contact your email provider.
If you are opening a Support request regarding your journal or friends page not appearing to update properly, please clear your browser cache and see if that resolves the problem before opening a request.
Logging in as a community has been permanently disabled. All community maintenance that once required logging in as a community can be performed by a maintainer's personal account, as described in the last paragraph here.
Have a question?
If there's a problem affecting most of LiveJournal, everything that Support volunteers know about it will be posted in the Known Issues box.
The Most-Requested FAQs
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Or, select the category you're having trouble with:
You can also read the entire FAQ.
Here are the three major things you can do here in the support area.
If you're curious, check out the list of high scores, showing who helps the most.
If you want to be notified when new support requests come in, set your notification settings.