Welcome to the LiveJournal community support center. Listed below are some of the most frequent questions people ask. If you don't find what you're looking for, you can submit a support request below.
At any time, you are welcome to check out the status page LiveJournal maintains on a separate server.
IMPORTANT INFORMATION:
If your journal has incorrectly been marked as being owned by someone under the age of 13, please go through the age verification process you are being prompted to. If for some reason you cannot, please send email to support@livejournal.com. We ask for your patience while we investigate each individual report; you will not receive an immediate answer.
Users who incorrectly answer a captcha (security code) the first time will subsequently receive an error that their answer is incorrect every time following. Please refresh the page until a new code is displayed to resolve this problem.
Many Internet Service Providers are blocking LiveJournal comment email as "spam". If you are not receiving your comment emails, please see Where are my comment notification emails? for further information, and then contact your email provider.
If you are opening a Support request regarding your journal or friends page not appearing to update properly, please clear your browser cache and see if that resolves the problem before opening a request.
Have a question?
If there's a problem affecting most of LiveJournal, everything that Support volunteers know about it will be posted in the Known Issues box.
The Most-Requested FAQs
*
Or, select the category you're having trouble with:
You can also read the entire FAQ.
Here are the three major things you can do here in the support area.
If you're curious, check out the list of high scores, showing who helps the most.
If you want to be notified when new support requests come in, set your notification settings.