Managing Your Company
Interactive Case Study
Turning Over the Reins at Hill Holliday
Issue: Jack Connors: Managing Succession
In picking his successor as head of ad agency Hill Holliday, founder Jack Connors focused on an insider
Analysis: Mike Sheehan on Taking Over
Respect for a founder's unique role in company culture is key to preserving the best of it, says the CEO of Hill Holliday
Comment: What Would You Do?
—Gloria W.
Reader Poll
Should a CEO be allowed to pick his successor?
Viewpoint: Bob Gach
The High Cost of Speeding on Wall Street
Innovation is the hallmark of American finance. But Wall Street also needs to weigh risks, or its next down cycle will come harder still
Marshall & Friends: Marshall Goldsmith
Doubling Your Strengths?
By learning how to exploit your "weaknesses," to you can turn them to advantage
IN YOUR FACE: APPLE VS. MICROSOFT
Reader Paul Whelan Writes:
"Apple's design is like fresh fruit or fish. It is wonderful at the time, but goes off very quickly."
Sponsored by Tres Generaciones Tequila
Tell Us: Are Apple and Microsoft Listening to PC Users?
The Innovation Engine
Innovation: It's About Implementation
If no one knows about what you have come up with, you haven't innovated at all. You need to compel workers to adopt innovations
Headhunter Hint
Come Clean Constructively
Don't be freaked out by the interview question, "What wrong turns or unfortunate choices have you made in your career?" The ability to answer this confidently demonstrates your capacity for honest self-analysis and introspection.
—Mark Jaffe, Wyatt & Jaffe
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Top Stories
When the CEO Job Is Split in Two
Dividing the post often leads to grief. But California Pizza Kitchen's bosses know how to work together
Special Report: Best Places to Launch a Career, 2009
Graduates lucky enough to land a job may find the prospect of responsibility and rapid advancement surprisingly strong. But don't count on bigger salaries
CEO Succession: Getting Your Successor on a Board
Arrow Electronics Chairman Bill Mitchell tells Beverly Behan why other board assignments are invaluable for CEOs and CEOs in training
Trusting a CEO in the Twitter Age
Social media tools offer a new test for leaders when it comes to dealing candidly with employees, especially amid economic insecurity
Obama Tells BW He's Not Antibusiness
In a wide-ranging interview, the President says "to return to some semblance of balance is hardly radical"
Will Pfizer's Giveaway Drugs Polish Its Public Image?
With a free-drug program amid the recession, the pharmaceutical giant is trying to appear socially responsible
What's Your Leadership Mindset?
Do you have a "growth mindset?" Or a "fixed mindset?" Here are three questions to ask ourselves to help us grasp the difference
How the Mighty Fall: A Primer on the Warning Signs
In an exclusive excerpt from his new book, Good to Great author Jim Collins pinpoints the insidious (and often invisible) problems that send great companies crashing to earth
Albert Gordon: Financial Leadership the Old-Fashioned Way
The Kidder Peabody legend brought a purposefulness and responsibility to the business that his contemporary counterparts would do well to learn
Are You a Walt Disney or a Roy Disney?
Is your company better at having an idea or making an idea happen? Knowing where your organization's strength lies is a vital first step toward innovation success
GE's Jeffrey Immelt: All Boxed In
No matter what the CEO does to try to save his company, it has lost its aura of greatness
Wall Street's Economic Crimes Against Humanity
By refusing to consider the consequences of their actions, those who created the financial crisis exemplify the banality of evil, writes Shoshana Zuboff
Out with the Dead Wood for Newspapers
Yes, all newspaper publishers will have to convert their dailies to online. Here's how it might work
Taking on Toy Safety
From peanuts to baby formula, recalls seem rampant. Now the toy industry has a plan, and the technology, to keep its products safe
What to Do in a Product Safety Crisis
If your company faces a product safety crisis, don't panic. Here are some guidelines to help you respond with a cool head
Creating a Culture of Risk Avoidance
In the event of a product safety problem, product makers should be prepared to defend themselves. Raising awareness among employees is essential to the process
Cutting Work Hours Without Cutting Staff
It's cheaper to trim hours or pay than to slash staff—which is why companies are getting creative with alternatives like furloughs and unpaid leave
Outsourcing Gets Crimped by Recession
Discretionary IT projects are getting the ax as companies review costs, hurting sales and growth for outsourcing providers
The World's Most Influential Companies
In a year of loss, they're building market share, upending their industries, and changing consumers' lives
Best Places to Intern: 2008
BusinessWeek's 2008 list of the companies with the best internships shows college students where to look in this tough job market
- Slide Show: Top Undergrad Internship Programs: 2008
- Slide Show: Internship Advice from Career Service Directors
Auto Bailout: What Drucker Would Have Said
Peter Drucker wrote in 1946 that GM should evaluate practices that could become obsolete. What would he say about a bailout? A crutch is a bad idea
Predicting the Next Financial Meltdown
There are common factors to such crises as the current financial mess, the collapse of Enron, and the bursting of the Internet bubble. We should heed the warning signs next time
Good Riddance to the Imperial CEO
When those in the C-suite assume a royal distance from those they lead, understanding, communication, and effectiveness all suffer
Wal-Mart's New Sustainability Mandate in China
CEO Lee Scott has made it clear that Wal-Mart's China suppliers have to go green or else they will have to just go, period
Renovate the Old Economy, Don't Rebuild It
We can't rely on a consumption-based economy. We have to encourage a production-driven one, argues Tom Davenport
Costco's Artful Discounts
With costs of everything on the rise, the big box retailer gets creative
Can Green Business Survive the Meltdown?
Here are some thoughts on what will change, what won't, and how to stay the course
Reining in Wall Street's Rainmakers
How excessively risk-taking corporate cultures and unbalanced reward practices have contributed to the current financial crisis
Challenge for the Next President: Energy
In the first of four articles, Boston Consulting Group's Harold L. Sirkin suggests how our next President can curb the need for foreign oil
Leadership
The Financial Crisis: What Drucker Would Have Said
Self-Confidence and Success
The Glass Cliff
Organizations Need Structure and Flexibility
The Era of Inspiration
What Rock Stars Can Teach Leaders
An Olympic-Size Leadership Challenge
Preparing Execs for Asia Assignments
Obama vs. Clinton: Leadership Styles
Buffett's Plan for Successful Succession
For Leaders, There Is No Off Switch
Shoshana Zuboff: The Call for Epochal Leadership
From Harvard Business Online: Becoming the Boss
Three Questions for the Candidates
What Makes a Business Leader Tick
The Leadership Mindset
Remote Leadership
Chief Executives
Wall Street Bailout Could Crimp CEO Pay
Fred Hassan on Learning from Adversity
Graduation Wisdom for Future CEOs
A New Political Agenda for Business?
CEO Pay: The Steroids Era
How to Reenergize Starbucks
When Should CEOs Be Fired?
The Male CEO in the Pink Dress
Interactive Case Study: Putting the Life Back in Joie de Vivre
Strategy and Execution
Organizations Need Structure and Flexibility
Demonstrating the Entrepreneurial Spirit
Cut Costs Like Avon—Not Home Depot
When Your Company Outgrows Its Board
What Apple Knows That Facebook Doesn't
Skilling's Appeal and Enron's Legacy
Why 'How' Matters More Than Ever
When the 'Silver Tsunami' Fails to Hit
Jim Champy: Outsmarting the Competition
A Green and Bumpy Road for CEOs
Interactive Case Study: Re-engineering Xerox
The Innovation Engine: The Upside of Recession
Doodling for Profits
How to Market in a Recession
Corporate Governance in China and India
What Can Microsoft Offer Yahoo?
What Went Wrong at Citi and Merrill
From Harvard Business: Recession 2008: Take the Offensive
Predictably Surprised in 2007—and 2008
Interactive Case Study: Jet Blue's Fare Decision
Google: A Druckerian Ideal?
- Plus: The Best Places to Launch a Career
- Plus: The Most Innovative Corporate Cafeterias
- Slide Show: Good Eats—At Work
Demystifying Strategy: The What, Who, How, and Why
Crisis Management
How to Handle a Crisis
Wage Wars
How to Run a Recall
Fixing a Damaged Corporate Culture
How to Market in a Recession
Change Management
JPMorgan to the Rescue (Again)
Disney: How Bob Iger Unchained It
Avon: More Than Cosmetic Changes
Kodak: Mistakes Made on the Road to Innovation
Ford: The Auto Giant's Most Important New Model
Business Ethics
The Ethics of Picking a Vice-President
Ethics Must Be Global, Not Local
How to Get a Good Night's Sleep
Preventing the Death of Customer Care
The Ethics of Outsourcing Customer Service
Ethics and the iPhone
If It's Legal, It's Ethical…Right?
What’s Your Problem?
Video Series: How-To
Customer Service, with Joseph Michelli
Tips on elevating the service you provide to customers by creating a lasting, emotional connection, led by the author and business consultant
Plus: How the Ritz-Carlton Hotel Company Is Redefining the Gold Standard
The Strategist: Kevin P. Coyne
The Customer Satisfaction Survey Snag
Satisfaction isn't enough. If you mean to beat the competition, your surveys should measure customer loyalty
The Drucker Difference: Rick Wartzman
No Magic Bullet for the Economic Crisis
Managers look for one simple strategy to handle these uncertain times, but Drucker was clear that a single answer is never the answer
How: Dov Seidman
Why Values Trump Rules and Regulation
Regulation is situation-specific, while values guide people and businesses about what do do in any situation
Globality: Harold L. Sirkin
How 'Globality' Will Change Your Life
Columnist Hal Sirkin introduces his series covering the enormous challenges and opportunities inherent in a world where commerce and ideas flow between all parts of the world
Harvard Business Online
Why Traditional Recession Tactics Are Doomed To Fail This Time
Boardrooms need to recognize that the macro crisis requires decision makers to confront fundamental transformation on three levels, argues Umair Haque
Featured Blog
—Jena McGregor, Management IQ
Featured Special Report
How the Mighty Fall: A Primer on the Warning Signs
The author of Good to Great on how to spot the subtle signs that your successful company is actually on course to sputter—and how to reverse the slide before it's too late
Podcast: Behind the Cover Story
The Dynamics of Leadership-Team Behavior
Getting the Right People in Key Seats
Video: Why he admires the Apple CEO
Video: How the Mighty Fall, Stages 1 and 2
Video: How the Mighty Fall, Stages 3-5
Video: How the Mighty Fall: The Backstory
Video: Saving a Company
Video: Jim Collins on Leadership
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