You know how when you open the box of a new electronic gizmo like a computer or DVD player, there is usually a handy picture laying on top showing you how to connect all the parts? This part of the Guide explains how to create a picture of your company’s processes that is just as handy. This picture, called a process map, will show what comes in and what goes out of the process. The process map is a great tool for environmental management because it will help you see how your business affects the environment. This will help you figure out what regulations might apply and at what points in the process you need to keep required records. Because it shows the flow of chemical products through your business, it allows you to identify the areas where spills are more likely to happen, where housekeeping may be a big concern, and what kinds of labels are needed. You can make sure you are providing training that fits each employee’s responsibilities by looking at which steps in the process map they are involved with.
Getting started is easy. Look over the example in Figure 1 to get an idea of what your picture can look like and fill in the blanks. Begin with the basics: the raw materials, the process, and the product. Good start, but it isn’t the complete picture. The process probably requires additions other than just the raw materials. Do you use a tool or dispenser to introduce a raw material to the process? Do the raw materials feed through some type of machine? If so, there are elements or processes required to make it work—probably a power source, possibly oil, filters, or parts that are replaced when they are used up. As you examine all the steps in the process and what makes each of them work, you can add more detail to your process map. At first, this diagram will qualify rather than quantify the flow of materials—just what is involved in the process, not how much. You can plug in numbers later when your company wants to look at process changes and you need to measure results. When you look at the process as a complete cycle, the pieces start to fall into place. Raw materials are just one of the resources utilized. For example, when you consider that a specific tool is used and look at the source of its power, it points out another input for the diagram. Then, you can pinpoint output details because all the inputs have to leave the process in some way, shape, or form.
Once you have it, you can get lots of mileage out of your process map as a business management tool. It helps you think about aspects of your process that may have escaped notice in the past. As you work through later Sections of the Guide, the process map will help you understand how to improve the process because it helps you see clearly the inputs and outputs—and associated costs—of each step. Opportunities to reduce waste or conserve energy will be more obvious. You might notice that you have a “byproduct,” something that leaves your process as a waste but can be used to benefit someone else’s process. They may even be willing to pay you for it. The process map is also a great planning tool. As you look for areas to improve, the visual diagram will make it easier for you to explain your process, where it is now, and where you want to go with it. It can also be a great way to explain a job position to a new employee. atlanta water line repair