Metro Fail: Taps For A TAP Card
May 2, 2012 at 8:36 am in Mass Transit, Transportation
Way back near the end of the aughts — July of 2009 to be more exact — is when my disenchantment with Metro’s TAP cards began, producing two posts, linked below should you be interested in what a pain in the ass it was:
- And Now A Tutorial On How To “Hack” Yourself To A Metro TAP Card Without Really Trying (Or Ending Up Getting One)
- In Which The TAP Card Saga I Previously Ranted About Comes To A Successful (If Ultimately Doomed) Conclusion
The card’s usage on various bus and rail lines in the interim since had been entirely without incident, until yesterday when I biked downtown to 7th Street to take my first trip on the shiny new Expo Line. The thrill at riding fresh rails into the westside was somewhat buzzkilled when I went to purchase my one-way ticket with my TAP card only to have the machine tell me that it had “expired,” and suggesting I visit a Metro customer service center for assistance.
Though I’m predisposed to some pretty elaborate grousing displays, I kept my outward petulance to a minimum and instead fished out the $1.50 needed for the fare. With ticket in hand I boarded the appropriate train, deciding that I’d bike back up to the Metro customer office on the corner of La Brea and Wilshire to have a representative answer me as to why the fuck does a damn TAP card still loaded with about $13 of my own money expire?
Short answer: So Metro can rip off TAP card-holding riders every three years.
Longer answer after the jump. Oh yeah: and it turns out the card hadn’t expired yet.
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