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GREGORY HEISLER FOR
TIME
THE WHISTLE-BLOWERS:
Cynthia Cooper, WorldCom; (left to right), Coleen
Rowley, the FBI; and Sherron Watkins,
Enron |
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Cynthia Cooper, Coleen
Rowley and Sherron Watkins |
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They
took huge professional and personal risks to blow the
whistle on what went wrong at WorldCom, Enron and the
FBI—and in so doing helped remind us what American
courage and American values are all about |
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By Richard
Lacayo and Amanda Ripley |
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Posted Sunday, December 22, 2002; 4:31
a.m. EST This was the year when the grief started to
lift and the worries came in.
During the first weeks of 2002, two dark moods entered the
room, two anxieties that rattled down everybody's nerve paths,
even on good days, and etched their particulars into the
general disposition. To begin with, after Sept. 11, the
passage of time drew off the worst of the pain, but every
month or so there came a new disturbance—an orange alert, a
dance-club bombing in Bali, a surface-to-air missile fired at
a passenger jet—that showed us the beast still at our door.
In the confrontation with Iraq, in the contested effort to
build a homeland defense, we all struggled to regain something
like the more secure world we thought we lived in before the
towers fell. But every step of the way we wondered—was this
the way back? What exactly did we need to be doing
differently?
And all the while there was the black comedy of corporate
fraud. Who knew that the swashbuckling economy of the '90s had
produced so many buccaneers? You could laugh about the CEOs in
handcuffs and the stock analysts who turned out to be fishier
than storefront palm readers, but after a while the laughs
came hard. Martha Stewart was dented and scuffed. Tyco was
looted by its own executives. Enron and WorldCom turned out to
be Twin Towers of false promises. They fell. Their
stockholders and employees went down with them. So did a large
measure of public faith in big corporations. Each new offense
seemed to make the same point: with communism vanquished,
capitalism was left with no real enemies but its own worst
impulses. It can be undone by its own overreaching players. It
can be bitten to pieces by its own alpha dogs.
Day after day, one set of misgivings twined around the
other, keeping spooked investors away from the stock market,
giving the whole year its undeniable saw-toothed edge. Were we
headed for a world where all the towers would fall? All the
more reason to figure out quickly, before the next blow to the
system, how to repair the fail-safe operations—in the
boardrooms we trusted with our money, at the government
agencies we trust with ourselves—that failed.
This is where three women of ordinary demeanor but
exceptional guts and sense come into the picture. Sherron
Watkins is the Enron vice president who wrote a letter to
chairman Kenneth Lay in the summer of 2001 warning him that
the company's methods of accounting were improper. In January,
when a congressional subcommittee investigating Enron's
collapse released that letter, Watkins became a reluctant
public figure, and the Year of the Whistle-Blower began.
Coleen Rowley is the FBI staff attorney who caused a sensation
in May with a memo to FBI Director Robert Mueller about how
the bureau brushed off pleas from her Minneapolis, Minn.,
field office that Zacarias Moussaoui, who is now indicted as a
Sept. 11 co-conspirator, was a man who must be investigated.
One month later Cynthia Cooper exploded the bubble that was
WorldCom when she informed its board that the company had
covered up $3.8 billion in losses through the
prestidigitations of phony bookkeeping.
These women were for the 12 months just ending what New
York City fire fighters were in 2001: heroes at the scene,
anointed by circumstance. They were people who did right just
by doing their jobs rightly—which means ferociously, with eyes
open and with the bravery the rest of us always hope we have
and may never know if we do. Their lives may not have been at
stake, but Watkins, Rowley and Cooper put pretty much
everything else on the line. Their jobs, their health, their
privacy, their sanity—they risked all of them to bring us
badly needed word of trouble inside crucial institutions.
Democratic capitalism requires that people trust in the
integrity of public and private institutions alike. As
whistle-blowers, these three became fail-safe systems that did
not fail. For believing—really believing—that the truth is one
thing that must not be moved off the books, and for stepping
in to make sure that it wasn't, they have been chosen by TIME
as its Persons of the Year for 2002.
WHO ARE THESE
WOMEN? For starters, they aren't people looking
to hog the limelight. All initially tried to keep their
criticisms in-house, to speak truth to power but not to
Barbara Walters. They became public figures only because their
memos were leaked. One reason you still don't know much about
them is that none have given an on-the-record media interview
until now. In early December TIME brought all three together
in a Minneapolis hotel room. Very quickly it became clear that
none of them are rebels in the usual sense. The truest of true
believers is more like it, ever faithful to the idea that
where they worked was a place that served the wider world in
some important way. But sometimes it's the keepers of the
flame who feel most compelled to set their imperfect temple to
the torch. When headquarters didn't live up to its mission,
they took it to heart. At Enron the company handed out note
pads with inspiring quotes. One was from Martin Luther King
Jr.: "Our lives begin to end the day we become silent about
things that matter." Watkins saw that quote every day.
Didn't anybody else?
What more do they have in common? All three grew up in
small towns in the middle of the country, in families that at
times lived paycheck to paycheck. In a twist that will delight
psychologists, they are all firstborns. More unusually, all
three are married but serve as the chief breadwinners in their
families. Cooper and Rowley have husbands who are full-time,
stay-at-home dads. For every one of them, the decision to
confront the higher-ups meant jeopardizing a paycheck their
families truly depended on.
The joint interview in Minneapolis was the first time the
three had met. But in no time they recognized how much they
knew one another's experience. During the ordeals of this
year, it energized them to know that there were two other
women out there fighting the same kind of battles. In
preparation for their meeting in Minneapolis, WorldCom's
Cooper read through the testimony that Enron's Watkins gave
before Congress. "I actually broke out in a cold sweat,"
Cooper says. In Minneapolis, when FBI lawyer Rowley heard
Cooper talk about a need for regular people to step up and do
the right thing, she stood up and applauded. And what to make
of the fact that all are women? There has been talk that their
gender is not a coincidence; that women, as outsiders, have
less at stake in their organizations and so might be more
willing to expose weaknesses. They don't think so. As it
happens, studies have shown that women are actually a bit less
likely than men to be whistle-blowers. And a point worth
mentioning—all three hate the term whistle-blower. Too much
like "tattletale," says Cooper.
But if the term unnerves them a bit, that may be because
whistle-blowers don't have an easy time. Almost all say they
would not do it again. If they aren't fired, they're cornered:
isolated and made irrelevant. Eventually many suffer from
alcoholism or depression.
With these three, that hasn't happened, though Watkins left
her job at Enron after a few months when she wasn't given much
to do. But ask them if they have been thanked sincerely by
anyone at the top of their organization, and they burst out
laughing. Some of their colleagues hate them, especially the
ones who believe that their outfits would have quietly righted
all wrongs if only they had been given time. "There is a price
to be paid," says Cooper. "There have been times that I could
not stop crying."
Watkins, Rowley and Cooper have kick-started conversations
essential to the clean operation of American life,
conversations that will continue for years. It may still be
true that no one could have prevented the attacks of Sept. 11,
but the past year has shown that the FBI and the CIA
overlooked vital clues and held back data from each other. No
matter how many new missile systems the Pentagon deploys or
which new airport screening systems are adopted, if we can't
trust the institutions charged with tracking terrorists to do
the job, homeland defense will be an empty phrase. The Coleen
Rowleys of the federal workforce will be the ones who will let
us know what's going on.
As for corporate America, accounting scams of the kind
practiced at Enron and WorldCom will continually need to be
exposed and corrected before yet another phalanx of high-level
operators gets the wrong idea and a thousand Enrons bloom. And
the people best positioned to call them on it will be sitting
in offices like the ones that Watkins and Cooper occupied. The
new Sarbanes-Oxley Act, which requires CEOs and CFOs to vouch
for the accuracy of their companies' books, is just one sign
of what Cooper calls "a corporate-governance revolution across
the country."
These were ordinary people who did not wait for higher
authorities to do what needed to be done. Literature's great
statement on unwelcome truth telling is Ibsen's play An
Enemy of the People. Something said by one of his
characters reminds us of what we admire about our Dynamic
Trio. "A community is like a ship," he observes. "Everyone
ought to be prepared to take the helm." When the time came,
these women saw the ship in citizenship. And they stepped up
to that wheel.
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PHOTO
ESSAY People
Who Mattered in 2002 A general, a bishop, a
bride and a groom: just a few of the other men and
women who made news this
year
NOTEBOOK In
Memoriam From a baseball legend to the
madame of manners, TIME pays tribute to those who
died this year
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ENTERTAINMENT Best
& Worst 2002 TIME picks the best and
worst movies, books, music and
more
BUSINESS 2002
Global Influentials TIME profiles 15
up-and-coming business executives around the globe
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Order Your Copy Now!
The
Whistleblowers December 22, 2002
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