LiveJournal Support

Known Issues

• The security level of some community posts is being set to Members even though the default security level is Public. This issue is reported.


• Comments containing special ASCII characters (such as the 'hearts' character: ♥) are currently causing problems. Either the 'post comment' button will become grayed out, or you will receive a 'Frank's nibbling on the wires' error; in either case, the comment cannot be posted. Removing these special characters from your comment will allow you to post the comment. This issue is reported.


• The Update Journal page is not accepting Enter key presses in Internet Explorer 10. This bug has been reported. As a workaround, you will need to add your line breaks via the HTML tab.


• If the Post button is gray when creating/editing an entry, please see this entry for details and steps you can take to fix the problem.


• If you're having problems loading comment pages, please see this entry for details and steps you can take to fix the problem.


• The last.fm music detection feature is not working properly and will not detect your music even with the correct username specified. This issue has been reported.


• If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. It is known that some users can be missing certain types of notifications, particularly ones regarding community activity. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.

Curious about what other issues LiveJournal users are reporting? View a list of our open Support requests.

Last updated June 1 15:15 GMT by astronewt