Oh Crapita
Capita, they of the multimillion pound failed/delayed IT project (think NHS, HMRC) as well as botched staff administration services at Leicester Hospitals NHS Trust and the BBC where staff details were lost. They also failed to provide sufficient computing systems for the Criminal Records Bureau, which caused lengthy delays. Capita were also involved in the failure of the Individual Learning Accounts following a £60M over-spend. These collective failings led Private Eye to rename the company Crapita. Imagine how over-joyed I was when I discovered that the Defence Solicitor Call Centre is now indirectly owned and managed by Crapita. On the 1st July 2011, Crapita purchased Ventura who have held the contract with the Legal Services Commission to provide advice to detainees in the police station and to allocate cases to solicitors since the 1st April 2010. Let's see if Capita can make less of a pigs-ear of this than they seem to have made of many of their other proje...