Showing posts with label solving problems. Show all posts
Showing posts with label solving problems. Show all posts

Thursday, September 06, 2007

What's the worst that could happen? (a video)

Here's an example of someone who uses water to put out a fire:


(video will open in a new window or tab)

This is an excellent illustration of a way to make a wise, prudent decision when the stakes are high and the consequences are severe.

 

Saturday, September 01, 2007

How do you put out a fire?

I've noticed some people like to advocate "fighting fire with fire". Their contribution to conversation is to declare, with absolute confidence,

Ya gotta fight fire with fire!

Thing is, most firefighters I know use water.

 

Wednesday, March 28, 2007

Seeking solutions in the culture domain

A while ago I wrote a brief satirical bit about culture, comparing culture to conspiracy. And the occasional reader who lands here after following my comments at other web sites may notice that I use the word “culture” frequently.

My reason is simple: The concept of culture is a model I find useful.

Since I use the word so often it occurs to me that I should begin to explain how I think about culture and why I find it so useful.

Satirical comparisons aside, one broad working definition of culture I like to use is this:

Culture is what we do,
and the stories we tell about why we do it.


You know the advice, “When in Rome, do as the Romans do”? That's culture. When someone looks at me strangely and asks, “You're not from around here, are you?” That's culture. On the first day at a new job, when someone says, “That's not how we do things around here!” That's culture.

When someone says, “I can't do that because I'm a Somethingist”, that's a culture story. When someone says, “I must do this because I'm a Somethingist”, that's another culture story.

Every day, we humans do things. And we explain to each other why we do those things and why don't do other things. Every day we navigate a sea of deeds, steering by the stories we tell.

(Sometimes we navigate totally on autopilot, by habit, following courses plotted by stories we no longer bother to pay attention to. But that's a story for another day.)

Okay, interesting metaphor, that, but what's it good for?

Well, for one thing, thinking about what we do and the stories we tell to explain ourselves is a different way of seeing. It's a perspective that I rarely see or hear mentioned in the news, in blogs, in conversation. Seeing from the perspective of culture exposes facets of our world that remain hidden when viewed only from the perspective of economics or from the perspective of politics.

But more than that, thinking in terms of culture offers a way to simplify some complex issues. It offers a way to transform thorny, intractable problems with unsatisfying half solutions into simpler, manageable problems with potentially satisfying solutions.

This concept of a transform comes from my background in engineering. Sometimes, for example, a math problem seems incredibly complicated, tedious, and difficult when it's expressed in terms of time. If that problem can be rewritten, if it can be expressed in terms of frequency, it may be easier to analyze and easier to solve. Then when an answer has been found in terms of frequency, that solution can be transformed back, to be expressed in terms of time. The problem and its solution can be transformed back and forth between the “time domain” and the “frequency domain”.

But I'm not interested in math problems anymore. I'm interested in environmental problems. I'm interested in social problems. I'm interested in economic problems. I'm even interested in (eeww!) political problems. And when I spend time with like-minded people who hope to solve those problems, I see some of my colleagues expend enormous energy and time grappling with intractable methods that lead to unsatisfying half solutions (and worse, to new problems).

It seems to me there's an easier way. It seems to me that politics boils down to things that people do and stories we tell each other about why we do those things. The Economy and the businesses that operate within The Economy are just things that people do and stories about why we do them. Crime, poverty, and public education? Things we do. Stories we tell. And the environment? Our home planet is going downhill fast as a consequence of the things people do and the stories we tell each other about why we continue to do them.

That's culture. Deeds and stories.

It seems to me that culture ties together all those other problem domains. Culture is their common denominator, their common variable. That means all those problems can be expressed in terms of culture. Those problems can be transformed into the culture domain. I'm confident there are simpler solutions — in the culture domain.

And after we've found simpler, more satisfying solutions, we can — if we wish — transform those solutions back to the economic domain, back to the political domain, back to the public school domain.

I'm confident our problems can be solved. I'm confident that satisfying solutions can be found — but not in the domains where many folks are currently looking. We've been trying for years and years to solve problems of crime and poverty and pollution in the political domain or the economic domain. How many stories do we tell each other about why we keep trying to do those things?

I'm tired of economic misdeeds and political fairy tales. I'm tired of so-called solutions that create new problems.

For the sake of our children and grandchildren, we need to do things differently. That means we need a better story to make sense of the things we do. That's culture.

And that's why I talk about culture so much. That's why I look at problems from the perspective of the culture domain. That's why I seek solutions within the culture domain. That's why I see culture as a model that's useful.



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Something to keep in mind about this model of culture: Most models are wrong, but some are useful.

Culture:  things we do, stories we tell. See The Fifth Discipline, by Peter Senge, for example. Also Moral Politics: How Liberals and Conservatives Think, by George Lakoff, and Ishmael, by Daniel Quinn.

See how this piece fits other pieces at BluePuzzle.org.

 

Tuesday, October 03, 2006

Blame the squirrels

I know a guy who just bought a new car. He believes it's powered by squirrels. Just like in the cartoons. He believes there are squirrels under the hood that make his car go when they run frantically inside those exercise wheels meant for small pets. Every morning before he leaves for work he tosses a handful of nuts in the glove box to keep the squirrels running.

That fantasy ran out of gas, of course.

But he still believes. “Damn lazy squirrels!” he curses, pounding the hood.

“Damn lazy squirrels!”

 

Saturday, July 08, 2006

Escaping the pinch of the finger trap

Have you ever felt the pinch of a finger trap puzzle?

A finger trap looks harmless. It's just a small tube made of paper. Perhaps a jokester friend handed one to you and said, "Here...stick your fingers in this thing, then pull them out." How hard can that be?

So you play along, stick your fingers into the tube, pull, and find your fingers stuck. Trapped. Pinched.

Also puzzled, and probably frustrated, most of us react by pulling harder. Getting our fingers out must involve pulling, right? So we pull harder. And the finger trap pinches tighter.

The secret of the finger trap is our belief that pulling harder ought to work. But pulling harder doesn't work; that's what makes it a trap. The solution to escape the finger trap is to push gently first. Pushing into the tube releases its pinch. Only then can we carefully remove one finger at a time.

Escaping a finger trap isn't just a matter of pushing, though. It's also a matter of understanding first how the trap works. First we need insight into its mechanism. When we discover our initial belief works badly, that pulling harder pinches tighter, then we adjust our belief to accomodate a method that works.

Or...not.

Reading the news, hearing the news, watching the news, how many of those stories are about pulling harder on traps that are pinching tighter? Why does it seem so difficult to accept that pulling harder pinches tighter? If it didn't work yesterday, and it's not working today, why believe that pulling harder might suddenly work tomorrow?

A finger trap is just a toy, and its mechanism seems simple. So it's no big deal to adjust our belief about how it works.

If we believe that life is hard, that life is complicated, that there are no easy answers, that a lifetime of effort to pull harder must be rewarded, then a simple solution like, "Push gently," can seem disappointing. Judging by the news, apparently we believe that difficult problems deserve difficult solutions.

There are plenty of times when we claim we seek easy answers. When offered simple solutions, however, how often do we reject them by saying, "Well, that can't be right!" ?

The secret to escape a finger trap is to understand it first. Insight into the mechanisms that trap us leads to solutions that actually work. What we believe about the mechanisms of our world make a huge difference in our ability to live freely--or to feel pinched tightly in a giant finger trap.


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Peter Senge's book, The Fifth Discipline, offers a remarkable source of insight into difficult situations and insight into beliefs that can trap us.

The Sustainability Institute is one organization that applies the same thinking to encourage solutions to global challenges.

To see how this piece fits related pieces please visit BluePuzzle.org.

Tuesday, June 06, 2006

Finding value, not just flaws

I'm pleasantly surprised by the number of readers who find their way here because they seek information about George Box and his comments about conceptual models.

In other words: There are some! I hope those seekers find wisdom and applicability in his comment, as I have.

Most models are wrong, but some are useful. The realization that most mental models, along with policies, plans, propositions, crazy ideas, brilliant ideas, and just plain ideas, the realization that most of them have flaws makes finding their flaws seem pointless. Yeah, they're flawed, but so what? Some are useful. I like the way this insight redirects our attention toward usefulness.

I like that attitude a lot. In my experience that attitude brings knowledge and understanding with minimal hassle and conflict. It contrasts with an attitude that I find disturbingly common. I spend considerable time in the presence of people who delight in finding flaws, but who express no interest in finding utility. Their trademark characteristic, their default attitude, and their habitual behavior is rejection. And way too often, it's vehement, vociferous, angry rejection.

What's up with that?

I feel like I've inadvertantly stumbled into a shooting gallery. So many of these self-proclaimed skeptics seem to do nothing but wait for ideas to be tossed in front of them like clay targets. Bang! Another idea shot down. Did that idea have merit? Who cares! I shot it! I found a flaw! Woohoo!

I used to be a pretty good shot myself, in that way. I practiced daily, just like the idea shooters blasting away now on the web, on TV, on radio. But if most models are wrong, if most ideas are flawed, then we're surrounded by pathetically easy targets. Found a flaw? So what. An attitude and worldview in which most models are wrong, but some are useful, puts shotgun skepticism in a less flattering perspective.

Whether we call it skepticism, cynicism, or critical thinking run amok, by itself it's not helpful. Such behavior is not useful.

Can we find value? Can we find utility? Is this model, this idea, this proposition, is it useful? Surrounded by trigger-happy shooters trying to impress their friends (it's no fun without an audience, is it?) finding value amid the noise and the debris, that's a talent I admire.

Does this beg the question whether I'm finding flaws in finding flaws, whether I'm skeptical of skepticism? Of course it does. Bang. We shot that one, too. And gained nothing of value.

Instead, what if...?

What if we think of finding flaws as just one component of careful, clear thinking? It seems to me that seeking value, seeking merit, seeking usefulness, that attitude of inquiry is another component of careful, clear thinking. To me that's a critical component of critical thinking.

Compare:


Shooting down ideas for the sake of making a big noise and impressing a crowd;

to

Seeking usefulness while acknowledging limitation...

What attitude do we display in each case? What's the most likely outcome in each case?

Which attitude creates the world we want?

Monday, May 08, 2006

Most models are wrong, but some are useful

That's a paraphrase of an observation by George Box. The actual statement by Professor Box is longer and rather convoluted. Its common misquotations are actually more eloquent and rather profound.

I have used the most common phrasing, "All models are wrong, but some are useful", as a signature in my online conversations during the past couple of years.

It occurred to me that the statement itself is a sort of model, and that it should be subject to its own wisdom. An absolute assertion such as "All models" begs for a counterexample, which is exactly the sort of nitpicking that Box tried to discredit. And since it's already a misquote, I think it's within the spirit of the statement to phrase it as:

Most models are wrong, but some are useful.

I've found that statement describes a very, very useful way to think about our world. I use it daily to figure out how to fit together disparate puzzle piece ideas.

Thanks, Professor Box, for contributing such a useful model to our often puzzling world.